HoneyPot Pricing FAQ — Australia

Longer than feels natural. A fortnight is a fair test, because the first few days of any companion app are novelty and the question you are answering is whether you still open it in week two. Keep a mental note of the moment you feel restricted, and what specifically restricted you. If that moment never arrives, you have your answer and it is free.

The extras rather than the essentials. Voice, image generation and memory that stretches further between sessions are the features that cost real compute, so they are the ones behind the paywall. Basic conversation is not held back to force the decision. That is the difference between a free tier and a trial, and it is why there is no urgency here.

Monthly, on a first subscription. Longer terms reduce the number of conversion events on your statement, which is a small genuine benefit when billing is in a foreign currency, but they also lock in a decision you have not tested yet. Whatever terms the checkout screen offers, take the shortest one until you are sure the habit sticks.

Not directly. Billing is handled in US dollars, and your card issuer performs the conversion, so the Australian dollar figure is set by your bank rather than by HoneyPot. A travel or multi-currency card holding USD is the only real way to control that rate yourself. Otherwise you get whatever your bank applies on the settlement date.

Three reasons, usually stacked. The conversion happens when the transaction settles rather than when you subscribe, so the rate has moved. Most Australian cards add an international transaction fee on top. And some issuers post a pending amount first and adjust it later. None of that is an error, but it does mean the checkout figure is an approximation once it reaches your account.

Sometimes, and it is worth knowing why not when it fails. Prepaid cards are declined more often on international and adult-category merchants, and a card without enough headroom for the conversion and any fee will also be knocked back. A standard credit or debit card with international transactions enabled is the least troublesome option.

Cancel in account settings and then go back and confirm the renewal is switched off. Do it before the renewal date, not on it, because a payment already in flight is much harder to reverse than one that never happens. Cancelling leaves your conversations in place; if you want those gone as well, request account deletion afterwards.

Plan for a one-day turnaround on anything billing related. The desk runs on northern-hemisphere hours, so a query sent during the Australian working day is typically answered while you are asleep. The practical move is to send everything in one message with the details attached rather than a short question that needs a follow-up, since each round trip costs you a day.

Yes, with a caveat about feel rather than function. The servers are offshore, so every message makes a long round trip and replies arrive a beat later than they would in North America or Europe. On fixed NBN that is barely noticeable. On mobile broadband, satellite or a congested regional connection it is, and it shows up most in voice features rather than text.